Monday (what, again?) - Chris Ullrich dot net

Monday (what, again?)

Yes, its that time again. The beginning of the week. Oh joy. Actually, today was a “pretty good day”(tm) and I got a lot of work done. I even managed to sell my old 12“ Powerbook to a very nice person who paid in cash. So, that was good. I hope she likes it. I think she will.

On the computer subject the saga continues with my G5 tower. Being the do-it-yourself kind of person I am, I pretty much tried everything i could think of to try to get it from doing the random freeze and kernel panic thing. Sadly, I had no luck. Also, the guys at Melrose Mac in Burbank were pretty much no help either. Although, they did manage to replace my power supply so it doesn’t make the annoying noise it was making, so that is a point in their favor.

Sadly, they dropped the ball on the rest of it and so will not become the preferred repair place for me and people that i work with. As the problem was so random and seemingly had no root cause that I could determine, I felt the only place to take it was to an Apple Store. Fortunately, in LA we have several. I, of course, went to my friends at the Glendale Galleria for help. Not only do I like Jenn and the rest of the gang at the Glendale Apple Store, but I am also a preferred consultant for them as well and they send business my way. So, of course, I like that too.

I took the G5 to them last Tuesday, July 5th. One of the Genius bar guys, Tim, took quite a bit of time with it and examined it very completely. Even though it took some time, i appreciated his effort. Fortunately, the machine exhibited the same behavior for him as it did for me and he checked it in for ”extended diagnostics“. Now, almost a week later, I got nothing. He did tell me it would be 7 to 10 days before I would know something so I am not upset or anything. Like many customers, I want to have my machine back with me and working like it used to.

Like doctors, I’m sure that computer consultants don’t make very good patients so I will try not to call Tim every day with more suggestions on how we might get my G5 back on its feet. I think he probably has it under control. So, I will give him the time he indicated, then I will see what’s what. I think Tim and the rest of the Glendale Apple Store crew will come through for me as they always have. Of course, being how I am, I am already pricing a replacement should this drag on too much longer (like another few weeks waiting for parts or something like that).

It may seem strange to be thinking about buying another computer from a company who already has one of yours in for repair. I don’t find it strange at all. I like Apple and the Mac. I will always be a Mac user and will always buy Apple products as long as they are around. I don’t necessarily want to buy another G5 right now, what with the Intel Macs coming. But, the G5 is a proven and tested product so getting another one isn’t so odd. I don’t want to be the first one to get an Intel based Mac anyway. Not the first but maybe the second or third. I might try to hold off a little to see how they work. Besides, i think we’ll see Intel Powerbooks before Intel Towers anyway so a new tower is still, in my opinion, at least 6 months off.

Whatever happens with my G5, I know Apple will make it right eventually. It will get fixed or they will give me a new one. As t has already had a video card problem and a power supply problem, it might be getting close to the replacement point. Or, I will just buy another one and when the current one is fixed, sell it. Whatever happens, I will stick with Apple. Besides, where will I plug in my three iPods if I don’t have a Mac? In my Windows box? Come one, be serious. Although, Half-Life 2 does kick ass. Can’t play that on a Mac, no matter how fast it is. I guess I need to keep my Windows machine too. Oh well.

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  • chris
    August 2, 2005 at 6:36 pm

    j,

    i did not install any of the canon software. i use photoshop cs2 and its raw converter for my raw files. i might try the canon software but now that i hear what you are saying, i might not.

    so, i had problems with my computer and did not have the canon software. i hope that helps you out.

  • j
    August 2, 2005 at 4:35 am

    Hi Chris,

    just came across your blog searching for a solution to *my* kernel panic problem. Looks like you also have this problem AND happen to use the Canon EOS 20D camera…

    I as well work with the Canon since yesterday… and since then I had SIX kernel panics (within 10 hours of working). As everything went smoothly for months before, I now assume it has something to do with the Software installed by the Canon Installer. I’d be delighted if you could tell me if you also installed the Canon tools from CD, as this could possibly help both of us…

    Did your kernel crashes started with the advent of your new camera?

    Unfortunately, there is no UNinstaller on the CD, so one would have to go thru the process of finding out which kernel extensions etc were installed. I’m working on it…

    Hoping to hearing from you,
    J.

  • chris
    July 21, 2005 at 10:13 am

    the 17″ is a little big for the bag, IMHO. that’s why i use the 12″ in the field. works like a champ. haven’t used the bag with that long a lens yet but it looks like it might fit. when i get the canon 70-200 i’ll try it out.

    thanks for stopping by.

  • billy
    July 19, 2005 at 8:08 pm

    saw that you are using a lowepro compurover?! i’m curious as to how a powerbook 17″ would fit in the laptop compartment… and if nikon’s 70-200 f2.8 lens would fit in the camera section… with a d70? any info would be great!

    thanks!

  • sassylittlepunkin
    July 16, 2005 at 7:56 am

    i love love love apple and macs, too. i’m such a convert. BUT i had a couple of bad experiences yesterday at two apple stores, and it’s got me thinking that while they’re great at selling at their stores, they aren’t so good at people skills. but–i would still only ever buy a mac. they’re just that good.

  • chris
    July 14, 2005 at 1:23 am

    yes, they do. i wonder if i shall ever see my trusty g5 tower again. i can dream.

  • falafelpete
    July 12, 2005 at 1:27 pm

    Those G4 towers are looking pretty good now, eh?

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